Together, in harmony
At Bolzano Youth Hostel you will find people from all walks of life. Each guest has his or her own personal habits and preferences. As hosts, we make it our priority to maintain a relaxed environment where all our guests can feel at home and enjoy their stay. Our house rules are meant to make it easier to share spaces in a constructive, respectful way. We wish everyone a pleasant stay!
Respect and tolerance for
a harmonious holiday
EVERY COMMUNITY HAS ITS OWN SET OF RULES. TO ENSURE A PLEASANT ATMOSPHERE FOR EVERYONE, WE ASK THAT ALL OUR GUESTS CONDUCT THEMSELVES IN ACCORDANCE WITH THE FOLLOWING POINTS:
1) Alcohol and smoking:
Alcohol consumption on hostel premises is not allowed. Smoking is prohibited under Provincial Law No. 6 of 03.07.2006. Transgressors are subject to financial penalties.
2) Night hours:
In order not to disturb other guests, please refrain from making a noise during the prescribed quiet hours of 10:00 p.m. to 7:00 a.m. Please make sure that you use your mobile phones and other electronic devices in a considerate manner.
We kindly ask our guests to entertain any non-resident visitors in the hostel lounge only, and until 8:00 p.m. at the latest.
Please be aware that only hostel residents are allowed on the premises after 8:00 p.m.
Access to the rooms is for hostel residents exclusively – access to the accommodation areas is only permitted after checking in at reception.
Pets and other animals are not allowed on hostel premises.
On the day of departure, please vacate your rooms by 9:00 a.m. at the latest to avoid being charged for an additional night. Bed linen and towels must be throw into Containers. The keycard and the kex for the fridge must be handed in at reception. Lost or forgothen romm keycards will be subject to a charge of € 10,00. Lost or forgothen keys for the fridge will be subject to a charge of € 20,00.
6) Left-behind items:
The collection or return of left-behind items must be organised by the guests themselves. The retention period is in compliance with law provisions; once it has expired, the items will be disposed of. (https://www.foundandsend.it)
7) Preparation of meals:
For hygienic and safety reasons, cooking is not permitted in the guest rooms. Please note: rooms are equipped with a fire alarm! If you wish to prepare your own meals, you are welcome to use our guests’ kitchenette.
8) Food from the buffet:
Taking food and beverages from the breakfast buffet for later consumption is not allowed. Transgressors will be charged for every item removed from the buffet.
9) Environmental awareness:
We kindly ask our guests to use water and energy sensibly, and to separate waste whenever possible. (Recyclable waste containers are available on every floor.)
10) Meal times:
- Breakfast buffet: from 7:30 a.m. until 9:30 a.m.
For group visits, we ask the designated group leaders to inform all members about our house rules and to ensure that these are observed.
In the event of transgression, fines are charged and the hostel management reserves the right to expel any transgressors from the premises.